Difference between revisions of "FAQ Second Level Domain Name"

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== I purchased a domain from AlterVista, but I did not receive FTP access data, where are the FTP access data? ==
 
== I purchased a domain from AlterVista, but I did not receive FTP access data, where are the FTP access data? ==
 
Domain registration does not involve the creation of a new web space or virtual server. Therefore, FTP access will only be possible with the data you already had. In the case of blogs, you must activate FTP accounts from the Dashboard -> Tools -> FTP.
 
Domain registration does not involve the creation of a new web space or virtual server. Therefore, FTP access will only be possible with the data you already had. In the case of blogs, you must activate FTP accounts from the Dashboard -> Tools -> FTP.
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== I purchased a domain from AlterVista, but I see on the web a welcome page and not the homepage of my AlterVista account, how do I fix it? ==
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The Simple Domain Registration includes the display of a Non-Modifiable Welcome Page that attests to the registration of the domain. You have to go to one of the following options (Upgrade Web Space or Redirect), in each case you will be required to pay the difference in Euro.

Revision as of 12:20, 7 September 2017

How do I register a domain?

To register and then manage your domains, sign in to the control panel by entering your user name and password. Once logged in, select "Resources" and click on "Add Domain" (or "Manage Domains" if you have already registered a domain). From the Blog Dashboard, when available, access the Domains section.

You can only activate the domain by purchasing it by credit card, PayPal or bank transfer or Postepay rechargeable card.

I want my site to be accessible from www.mysite.com, what kind of registration should I choose?

What you need is the upgrade of the virtual host or the domain forwarding (redirect) if you already have an active domain with the upgrade of the web space. You can upgrade a single domain web space.

I have purchased a second level domain, but the option I choose does not please me how can I do it?

You can add services by paying the difference between the chosen option and the other and actually purchase the upgrade.

I purchased a domain from AlterVista, but I did not receive FTP access data, where are the FTP access data?

Domain registration does not involve the creation of a new web space or virtual server. Therefore, FTP access will only be possible with the data you already had. In the case of blogs, you must activate FTP accounts from the Dashboard -> Tools -> FTP.

I purchased a domain from AlterVista, but I see on the web a welcome page and not the homepage of my AlterVista account, how do I fix it?

The Simple Domain Registration includes the display of a Non-Modifiable Welcome Page that attests to the registration of the domain. You have to go to one of the following options (Upgrade Web Space or Redirect), in each case you will be required to pay the difference in Euro.